← Chemical Services – Illinois Cosmetology State Board Exam

Illinois Cosmetology State Board Exam Study Guide

Key concepts, definitions, and exam tips organized by topic.

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Chemical Services – Illinois Cosmetology State Board Exam Study Guide


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Overview


Chemical services encompass permanent waving, chemical relaxing, hair coloring, and lightening — all of which alter the hair's internal structure through chemical reactions. Mastery of these topics is essential for the Illinois Cosmetology State Board Exam, as they represent a significant portion of both written and practical assessments. Understanding the chemistry, safety protocols, and contraindications for each service is critical to client safety and professional practice.


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Permanent Waving


How Permanent Waves Work


Permanent waving is a two-step chemical process that reshapes the hair's disulfide bonds using reduction and oxidation.


Step 1 – Reduction (Waving Solution):

  • • The reducing agent breaks the disulfide bonds (sulfur-to-sulfur bonds) in the hair's cortex
  • • Hair is wrapped around rods first to establish the new shape
  • • This step is called reduction — the reducing agent donates hydrogen atoms to break the bonds

  • Step 2 – Oxidation (Neutralizer):

  • • The neutralizer stops the waving solution and rebuilds disulfide bonds in the new shape
  • • This process is called re-bonding or hardening
  • • Uses an oxidizing agent (typically hydrogen peroxide or sodium bromate)

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    Types of Permanent Waves


    | Type | pH Range | Active Ingredient | Notes |

    |---|---|---|---|

    | Alkaline (Cold Wave) | 9.0 – 9.6 | Ammonium thioglycolate (ATG) | Strongest; no heat needed |

    | Acid Wave (True Acid) | 4.5 – 7.0 | Glyceryl monothioglycolate | Gentler; requires heat |

    | Acid-Balanced Wave | 7.0 – 8.5 | Ammonium thioglycolate | Intermediate |


  • Alkaline waves: High pH causes the cuticle to swell and open, allowing deep penetration into the cortex
  • Acid waves: Recommended for color-treated or damaged hair due to their lower, gentler pH

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    Wrapping Techniques


  • Croquignole wrap: Hair wound from ends toward the scalp — produces tighter curls at ends, looser at base
  • Spiral wrap: Hair wound vertically along the rod — produces uniform curl from root to end

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    Key Terms – Permanent Waving


  • Ammonium thioglycolate (ATG): Primary reducing agent in alkaline waves
  • Disulfide bonds: Sulfur-to-sulfur chemical bonds that give hair its strength and shape
  • Reduction: Chemical process of breaking disulfide bonds
  • Oxidation: Chemical process of rebuilding disulfide bonds (neutralization step)
  • Neutralizer: Chemical that stops waving action and re-bonds hair in new shape
  • Croquignole: End-to-scalp wrapping method

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    Watch Out For ⚠️


    > Over-processing: Leaving waving solution on too long breaks too many disulfide bonds, causing weak, frizzy, or disintegrated hair that cannot hold a curl. Always perform a strand test.


    > Patch test vs. Strand test: A patch test (skin test) is NOT required before permanent waving because thioglycolate is not an aniline derivative sensitizer. However, a strand test IS always required.


    > Under-processing: Too little processing time = weak, limp wave that drops quickly.


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    Chemical Relaxers


    How Relaxers Work


    Chemical relaxers permanently straighten curly or wavy hair by breaking and rearranging the disulfide bonds. Unlike perms, the goal is straightness rather than a new curl pattern.


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    Types of Relaxers


    | Type | Active Ingredient | pH | Notes |

    |---|---|---|---|

    | Sodium hydroxide (lye) | Sodium hydroxide | 12 – 14 | Fastest; strongest; can burn scalp |

    | No-lye (guanidine) | Guanidine hydroxide | ~13 | Two-component system; less scalp irritation |

    | Thio relaxer | Ammonium thioglycolate | ~9–9.5 | Only reversible relaxer; can be re-permed |


    No-lye relaxer components:

  • Guanidine carbonate + Calcium hydroxide → mixed to create guanidine hydroxide

  • Sodium hydroxide process:

  • • Straightens through lanthionization — permanently removes sulfur atoms
  • • Hair cannot be re-permed after hydroxide relaxing (no intact disulfide bonds remain)

  • ---


    Base vs. No-Base Relaxers


  • Base relaxer: Requires applying a protective base cream to scalp/hairline before service — used for resistant hair or with sodium hydroxide
  • No-base relaxer: Contains built-in base; no pre-application of protective cream required

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    Neutralizing After a Relaxer


  • Neutralizing shampoo restores hair and scalp to their normal acidic pH
  • • Stops chemical action remaining in the hair
  • • Many contain an indicator dye that changes color when neutralization is complete

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    Critical Rule – Relaxer + Perm Incompatibility


    > NEVER use a sodium hydroxide relaxer and a thio permanent wave on the same hair.

    > Hydroxide relaxers permanently remove sulfur atoms through lanthionization — there are no intact disulfide bonds left for a thio wave to break, making the service both ineffective and potentially destructive.


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    Key Terms – Chemical Relaxers


  • Sodium hydroxide: Lye; active ingredient in lye relaxers
  • Lanthionization: Process by which hydroxide relaxers permanently alter and remove disulfide bonds
  • Guanidine hydroxide: Active ingredient formed when no-lye relaxer components are mixed
  • Thio relaxer: Only type of relaxer that is reversible/re-permable
  • Neutralizing shampoo: Post-relaxer product that stops chemical action and restores pH

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    Watch Out For ⚠️


    > pH extremes: Sodium hydroxide relaxers have a pH of 12–14 — the highest of any salon chemical. Scalp protection is critical.


    > Incompatibility: You cannot perm over a hydroxide relaxer. This is a frequently tested concept on the board exam.


    > No-lye ≠ No chemical damage: No-lye relaxers can still cause scalp irritation and hair damage, especially with improper application.


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    Hair Color Theory


    The Three Categories of Hair Color


    | Category | Penetration | Lasting Power | Contains Developer? |

    |---|---|---|---|

    | Temporary | Coats cuticle only | 1 shampoo | No |

    | Semi-permanent | Slight penetration | 4–6 shampoos | No |

    | Demi-permanent | Into cortex (partial) | Fades gradually | Low-volume developer |

    | Permanent (oxidative) | Deep into cortex | Permanent | Yes |


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    Developer Volume Guide


    | Volume | % Hydrogen Peroxide | Lift | Use |

    |---|---|---|---|

    | 10-volume | 3% | Deposit only / tone | Darker shades, toning |

    | 20-volume | 6% | ~1 level lift | Standard color application |

    | 30-volume | 9% | ~2 levels lift | Lightening with color |

    | 40-volume | 12% | ~3 levels lift | Maximum lift; fragile hair caution |


  • Hydrogen peroxide (developer): Opens the cuticle, activates color molecules, and provides oxygen for color development in the cortex

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    The Level System


  • Levels 1–10 measure the lightness or darkness (depth) of hair color
  • - Level 1 = Black (darkest)

    - Level 10 = Lightest blonde (lightest)

  • • Measures depth only, NOT tone

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    Color Theory & the Color Wheel


    Primary colors: Red, Yellow, Blue

    Secondary colors (mixing two primaries):

  • • Red + Yellow = Orange
  • • Blue + Yellow = Green
  • • Red + Blue = Violet

  • Complementary colors (opposite on color wheel) neutralize each other:


    | Unwanted Tone | Complementary Neutralizer |

    |---|---|

    | Orange/brassy | Blue |

    | Yellow | Violet |

    | Red | Green |


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    The Patch Test (Predisposition Test)


  • Required before EVERY aniline derivative tint application
  • • Apply small amount of formula behind the ear or inner elbow
  • • Observe for 24–48 hours for signs of reaction (redness, swelling, itching)
  • • Required because aniline derivatives can cause allergic reactions up to anaphylaxis

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    Key Terms – Hair Color


  • Level system: Scale 1–10 measuring hair color depth
  • Hydrogen peroxide: Oxidizing developer; activates color and provides lift
  • Aniline derivative tint: Oxidative permanent color; requires patch test
  • Patch test (predisposition test): Skin test required before aniline tint services
  • Complementary colors: Opposite colors on the wheel; neutralize each other
  • Demi-permanent: Deposit-only or slight lift; fades over time

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    Watch Out For ⚠️


    > Patch test is MANDATORY for aniline derivative tints — this is a legal requirement tested on the board exam. Skipping it is an exam failure point.


    > Level ≠ Tone: The level system measures only depth/darkness. Tone (warm, cool, neutral) is a separate consideration.


    > 20-volume is standard: Most permanent color uses 20-volume developer for one level of lift plus deposit.


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    Hair Lightening & Bleaching


    How Lightening Works


    Lightening (bleaching) removes natural melanin pigment from the hair through oxidation. It does not deposit color — it only lifts.


  • Active boosting agents: Persulfate salts (ammonium, potassium, or sodium persulfate) found in powder and cream lighteners
  • • Work with hydrogen peroxide to accelerate and enhance lifting

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    The 7 Stages of Decolorization


    Hair passes through these stages in order during lightening (darkest → lightest):


    1. Black

    2. Brown

    3. Red

    4. Red-gold

    5. Gold

    6. Yellow

    7. Pale yellow


    > Toners are typically applied at Stage 7 (pale yellow) for maximum toner clarity.


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    Toners


  • Toner: A deposit-only color (semi- or demi-permanent) applied after lightening
  • • Purpose: Neutralizes unwanted tones and achieves the desired final shade
  • • Applied when hair has reached the pale yellow stage

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    Critical Safety Rule – Metallic Dyes


    > NEVER apply on-scalp lightener to hair treated with metallic (progressive) dyes.

    > Metal salts (lead, silver) in metallic dyes react violently with hydrogen peroxide, causing extreme heat, severe breakage, hair dissolution, and scalp burns.


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    Key Terms – Lightening


  • Persulfate salts: Boosting/activating agents in powder and cream lighteners
  • Decolorization: Process of removing melanin from the hair
  • 7 stages of lightening: Sequential stages from black to pale yellow
  • Toner: Post-lightening deposit-only color to neutralize and refine shade
  • Metallic dye (progressive dye): Contains metal salts; incompatible with hydrogen peroxide

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    Watch Out For ⚠️


    > Metallic dye incompatibility is a classic board exam scenario. If a client uses box color or progressive color at home, always do a strand test or metallic salt test before lightening.


    > Toner timing matters: Applying toner too early (before pale yellow) will not achieve the desired result and may produce muddy tones.


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    Chemical Safety & Contraindications


    Pre-Service Assessments


    Strand Test

  • • Tests a small section of hair before full application
  • • Checks: Processing time, color results, hair integrity
  • Always required before chemical services

  • Patch Test (Predisposition/Allergy Test)

  • • Required only before aniline derivative tints
  • • Tests for allergic sensitization
  • • Applied 24–48 hours before service

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    Hair Analysis Factors


    | Factor | Definition | Chemical Service Impact |

    |---|---|---|

    | Porosity | Hair's ability to absorb moisture and chemicals | High porosity = absorbs fast → risk of over-processing; Low porosity = resistant |

    | Elasticity | Hair's ability to stretch and return without breaking | Poor elasticity = weak/over-processed → contraindication for chemical services |

    | Texture | Diameter of individual hair strand (fine, medium, coarse) | Fine hair processes faster; coarse hair is more resistant |

    | Density | Number of hairs per square inch on scalp | Affects product quantity needed |


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    Absolute Contraindications for Chemical Services


  • Inflamed, irritated, or broken skin on the scalp
  • Abrasions, lesions, cuts, or scalp disease
  • • Chemicals can enter the bloodstream through broken skin → serious harm
  • Poor elasticity (hair will not withstand further chemical stress)

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    Personal Protective Equipment (PPE)


    Required in Illinois:

  • Chemical-resistant gloves (mandatory for all chemical services)

  • Strongly recommended:

  • • Eye/face protection (goggles or face shield)
  • • Protective apron or cape
  • • Adequate ventilation in the salon

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    Emergency Procedures


    Chemical in client's eyes:

    1. Immediately flush with cool water for at least 15–20 minutes

    2. Advise client to seek medical attention

    3. Consult the product's SDS (Safety Data Sheet)


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    Safety Data Sheets (SDS)


  • • Formerly called MSDS (Material Safety Data Sheet)
  • Required by OSHA for all chemical products in the workplace
  • • Provides:
  • - Chemical ingredients

    - Health hazards and risks

    - Safe handling and storage procedures

    - Emergency response instructions

    - First aid measures


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    Key Terms – Safety


  • Porosity: Hair's ability to absorb chemicals
  • Elasticity: Hair's ability to stretch and return; indicator of hair health
  • SDS (Safety Data Sheet): OSHA-required document detailing chemical hazards and handling
  • Contraindication: Condition that makes a service unsafe to perform
  • PPE (Personal Protective Equipment): Protective gear worn during chemical services

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    Watch Out For ⚠️


    > Broken skin = absolute stop. Never perform ANY chemical service on a client with scalp abrasions, cuts, or skin conditions. This is both a safety and legal issue.


    > Poor elasticity is a red flag: Hair that breaks when stretched wet cannot withstand chemical processing. This is a frequently tested contraindication.


    > SDS is OSHA-mandated: Cosmetologists must know what an SDS is, where to find it, and what information it contains.


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    Quick Review Checklist ✅


    Permanent Waving

  • • [ ] ATG (ammonium thioglycolate) is the primary reducing agent in alkaline waves
  • • [ ] Alkaline wave pH: 9.0–9.6; Acid wave pH: 4.5–7.0
  • • [ ] Acid waves are recommended for color-treated/damaged hair
  • • [ ] Reduction = breaking bonds; Oxidation/Neutralization = rebuilding bonds
  • • [ ] Croquignole = ends to scalp; Spiral = vertical wrapping
  • • [ ] Strand test always required; patch test NOT required for perms
  • • [ ] Over-processing causes frizzy, weak, or disintegrated hair

  • Chemical Relaxers

  • • [ ] Sodium hydroxide (lye) = pH 12–14; most powerful relaxer
  • • [ ] No-lye = guanidine carbonate + calcium hydroxide → guanidine hydroxide
  • • [ ] Lanthionization = permanent removal of disulfide bonds by hydroxide relaxers
  • • [ ] Thio relaxers are the ONLY reversible/re-permable relaxers
  • • [ ] NEVER use hydroxide relaxer + thio perm on same hair
  • • [ ] Neutralizing shampoo restores acidic pH and stops chemical action

  • Hair Color

  • • [ ] Three categories: Temporary, Semi-permanent, Permanent (includes demi)
  • • [
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