Question 1

What communication technique involves restating a patient's words in your own words to confirm understanding?

Accepted Answer

Reflective listening (also called active listening). It helps ensure accurate comprehension and builds patient trust.

Question 2

What type of question encourages a patient to elaborate and cannot be answered with a simple 'yes' or 'no'?

Accepted Answer

An open-ended question. These questions gather more detailed information about a patient's concerns or symptoms.

Question 3

When a patient exhibits signs of dental anxiety, what is the FIRST step the dental assistant should take?

Accepted Answer

Acknowledge the patient's feelings and provide reassurance in a calm, empathetic manner before proceeding with treatment.

Question 4

What term describes the patient's right to receive a full explanation of proposed treatment before agreeing to it?

Accepted Answer

Informed consent. The patient must understand the procedure, risks, benefits, and alternatives before signing consent.

Question 5

Which type of consent is assumed when a patient extends their arm for blood pressure measurement without verbal agreement?

Accepted Answer

Implied consent. Non-verbal cooperation with a routine, low-risk procedure implies the patient's agreement.

DANB Patient Management Flashcards

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